What is a User Journey?
A user journey map visualizes the path a user takes to achieve a goal, highlighting their actions, thoughts, and feelings along the way. It's a powerful tool for improving user experience. Describe the journey, and our AI will map it out.
How to Create a User Journey Map in 3 Simple Steps
- 1. **Outline the Journey:** Describe the user's process. For example, 'Title: Online Shopping. Section 1: Discovery. User searches for shoes and finds our site. Section 2: Purchase. User adds shoes to cart and completes checkout.'
- 2. **Generate with AI:** Press 'Send', and the AI will structure your text into a clear user journey map.
- 3. **Export & Use:** The journey is visualized and ready to be shared or expanded upon with more details about user feelings or pain points.
Frequently Asked Questions
What should be included in a user journey map?
Typically, they include stages (sections), user actions, and ratings or emotions for each action. You can describe all of these to our AI.
How does this help in product design?
It helps teams identify opportunities for improvement, understand user pain points, and build empathy for the customer, leading to better design decisions.